Terms of use

Last updated November 4, 2026

These terms cover the 3D walkthroughs provided by 3Dwelling ("we", "us"), including the public demo and private walkthroughs of customers' houses. By using a walkthrough, you agree to them. Our privacy policy explains how we handle your information.

The service

We turn the plans you give us into an interactive 3D model of your house. You can walk through it, arrange furniture, try finishes, save layouts and render photos. Fees, what's included and delivery dates are as agreed in your quote or invoice.

For visualization only

The model, its measurements and its photos are approximate. They're made to help you picture the house, not to build it.

• Don't use them for construction, permits, ordering materials or furniture sizing. Rely on your original plans and your architect, builder or designer for those.
• If the model differs from your plans, the plans are correct. Let us know and we'll fix the model.
• Rendered photos are created by AI from the 3D view. They can show materials, lighting, furniture or details that differ from what's in the model, or from what's possible in your house.

Your plans and content

• Permission to share your plans. You confirm you have the right to give us the plans you send. For example, they're plans for your own house, or your architect or builder allows it.
• What stays yours. Your plans, your layouts and your photos remain yours. You give us permission to use them only to build, run, support and improve your walkthrough.
• Using your photos. You may download, keep and share the layouts and photos of your own project.
• Showing your house publicly. We won't show your house, layouts or photos publicly, or use them in our marketing, without your written permission.

Access to your walkthrough

Your private walkthrough opens for the accounts that have been given it: yours, your builder's, and those of anyone you ask us to add. Anyone with access can view your project and change its layouts and photos, so ask us to add only people you trust. If someone shouldn't have access, contact us and we'll take it away.

Invoices and payment

If you're a builder or designer we work with, we invoice your company for its projects, through Stripe, in US dollars.

• Paying. Each invoice is emailed to your company, with a link to Stripe's payment page, where you can pay by US bank account or by card. Your company's invoices, what's due and when each one locks are also under Make payment in your account. Stripe handles your card and bank details under its own terms; we don't see them.
• The 48-hour lock. An invoice still unpaid 48 hours after its due date locks the 3D model of the projects it's for. An invoice without a due date counts from when it was sent. While it's locked, your company's people can't open the project's 3D model or its files in your account (its layouts, photos, renderings, plans and cabinet builds). Your account says so, with a link to pay. Your invoices stay open to you, and nothing is deleted.
• Unlocking. Paying the invoice unlocks it at once. A bank payment unlocks it as soon as it starts, while the money is still on its way; if that payment fails, the project locks again until it's paid.
• Who it affects. Only the company the invoice is for. A homebuyer on the same project keeps their access, and so do other companies the project is shared with that don't owe for it.
• Our discretion. We may hold off a lock on an invoice, or agree with a company that its projects don't lock, without changing what it owes.
• Reminders. Stripe may email reminders about an invoice before and after it's due.

Questions about an invoice: contact us before it locks, and we'll look into it.

Fair use

Please don't:

• try to get into a project you weren't given access to;
• interfere with the site, overload it, scrape it or probe it for weaknesses;
• copy or resell the walkthrough or its 3D models;
• upload or create anything unlawful, or anything that infringes someone else's rights.

Photo rendering has daily and monthly limits, and it may pause when a limit is reached. We may suspend access that breaks these terms.

Third-party content

Some furniture models and materials are used under open licenses from their creators. They're listed under ? → Credits in the walkthrough. Photo rendering uses a third-party AI service. See the privacy policy for what it receives.

Changes and ending the service

We may improve or change the walkthrough over time. When a project ends, we may archive it and later delete it, and we'll offer you a copy of your layouts and photos first. You can ask us to delete your project at any time.

Disclaimers

The walkthrough is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, that it will be accurate, uninterrupted or error-free, or fit for any particular purpose.

Limitation of liability

To the fullest extent the law allows, we aren't liable for any indirect, incidental, special or consequential damages, or for any decisions made on the basis of the model or its photos. Our total liability for any claim about the service is limited to the amount you paid us for it in the 12 months before the claim.

Governing law

These terms are governed by the laws of the state where 3Dwelling is based, without regard to its conflict-of-law rules.

Changes to these terms

If we change these terms, we'll post the new version here with a new date. Continuing to use the walkthrough after a change means you accept the new terms.

Contact

Questions about these terms: contact 3Dwelling, the team that built your walkthrough.